APA Style

Brown, Stanley A. (1992). Total Quality Service : How Organizations Use it to Create a Competitive Advantage (-). New Jersey: Prentice Hall..

Chicago Style

Brown, Stanley A. Total Quality Service : How Organizations Use it to Create a Competitive Advantage. - New Jersey: Prentice Hall., 1992. Text.

MLA Style

Brown, Stanley A. Total Quality Service : How Organizations Use it to Create a Competitive Advantage. - New Jersey: Prentice Hall., 1992. Text.

Turabian Style

Brown, Stanley A. Total Quality Service : How Organizations Use it to Create a Competitive Advantage. - New Jersey: Prentice Hall., 1992. Print.