APA Style

Heskett, James. (2003). THE VALUE PROFIT CHAIN: TREAT EMPLOYEES LIKE CUSTOMERS AND CUSTOMERS LIKE ELPLOYEES (1 th.Ed). Amerika: The Free Press.

Chicago Style

Heskett, James. THE VALUE PROFIT CHAIN: TREAT EMPLOYEES LIKE CUSTOMERS AND CUSTOMERS LIKE ELPLOYEES. 1 th.Ed Amerika: The Free Press, 2003. Text.

MLA Style

Heskett, James. THE VALUE PROFIT CHAIN: TREAT EMPLOYEES LIKE CUSTOMERS AND CUSTOMERS LIKE ELPLOYEES. 1 th.Ed Amerika: The Free Press, 2003. Text.

Turabian Style

Heskett, James. THE VALUE PROFIT CHAIN: TREAT EMPLOYEES LIKE CUSTOMERS AND CUSTOMERS LIKE ELPLOYEES. 1 th.Ed Amerika: The Free Press, 2003. Print.