APA Style
Tjiptono,Fandy, Diana,Anastasia. (2000).
Total Quality Management .
:
Andi.
Chicago Style
Tjiptono,Fandy, Diana,Anastasia.
Total Quality Management.
:
Andi,
2000.
Text.
MLA Style
Tjiptono,Fandy, Diana,Anastasia.
Total Quality Management.
:
Andi,
2000.
Text.
Turabian Style
Tjiptono,Fandy, Diana,Anastasia.
Total Quality Management.
:
Andi,
2000.
Print.