APA Style

Davidow, William. (1989). Total Customer Service : The Ultimate Weapon (-). USA: Harper & Row Publisher.

Chicago Style

Davidow, William. Total Customer Service : The Ultimate Weapon. - USA: Harper & Row Publisher, 1989. Text.

MLA Style

Davidow, William. Total Customer Service : The Ultimate Weapon. - USA: Harper & Row Publisher, 1989. Text.

Turabian Style

Davidow, William. Total Customer Service : The Ultimate Weapon. - USA: Harper & Row Publisher, 1989. Print.