APA Style
Lovelock, Christopher; Jochen Wirtz. (1994).
Services marketing : people, technology, strategy.-- 5th. ed. .
:
.
Chicago Style
Lovelock, Christopher; Jochen Wirtz.
Services marketing : people, technology, strategy.-- 5th. ed..
:
,
1994.
.
MLA Style
Lovelock, Christopher; Jochen Wirtz.
Services marketing : people, technology, strategy.-- 5th. ed..
:
,
1994.
.
Turabian Style
Lovelock, Christopher; Jochen Wirtz.
Services marketing : people, technology, strategy.-- 5th. ed..
:
,
1994.
.