APA Style
Barnes, James G.. (2003).
Secrets of customer relationship management = rahasia manajemen hubungan pelanggan .
:
.
Chicago Style
Barnes, James G..
Secrets of customer relationship management = rahasia manajemen hubungan pelanggan.
:
,
2003.
.
MLA Style
Barnes, James G..
Secrets of customer relationship management = rahasia manajemen hubungan pelanggan.
:
,
2003.
.
Turabian Style
Barnes, James G..
Secrets of customer relationship management = rahasia manajemen hubungan pelanggan.
:
,
2003.
.