APA Style
TJIPTONO, Fandy, Gregorius Chandra. (2007).
Service, Quality & Satisfaction (2nd Ed.).
Yogyakarta:
Andi.
Chicago Style
TJIPTONO, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
2nd Ed.
Yogyakarta:
Andi,
2007.
Buku.
MLA Style
TJIPTONO, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
2nd Ed.
Yogyakarta:
Andi,
2007.
Buku.
Turabian Style
TJIPTONO, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
2nd Ed.
Yogyakarta:
Andi,
2007.
Buku.