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Pengaruh psychological empowerment terhadap work motivation
Bank Bjb Syariah is the only one sharia bank that was established from
Region Development Bank of West Java in Indonesia namely Bank Bjb, ...
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Code CallNo Lokasi Ketersediaan 010030007731 158 Akb p/R.19.136.1 Perpustakaan Pusat (REF.19.136.1) Tersedia -
Perpustakaan Perpustakaan PusatJudul Seri -No. Panggil 158 Akb p/R.19.136.1Penerbit Fakultas Psikolog Unpad : Jatinangor., 2016 Deskripsi Fisik xxii, 241 hlm. ; il. ; 29 cmBahasa IndonesiaISBN/ISSN -Klasifikasi 158 Akb pTipe Isi -Tipe Media -Tipe Pembawa -Edisi -Subyek Info Detil Spesifik ReferencePernyataan Tanggungjawab R. Akbar Fajri Sumaryanto -
Bank Bjb Syariah is the only one sharia bank that was established from
Region Development Bank of West Java in Indonesia namely Bank Bjb, thus West
Java Province especially the city of Bandung has been its priority market
coverage. The great economy development of the city of Bandung creates the
industry growing very rapidly which inevitably becomes a threat for Bank Bjb
Syariah Bandung Area Office Branches. The decreasing performance for
consecutively three years at office brances has drawn more attention from the
management party. The real benchmark of the bank performance is seen from the
target achievement at work units, therefore the operational employees' existence
such as marketing become very significant especially the Account Officer (A 0).
The rapid competition gets AO feeling less able to dominate the market; this
matter affects the inability to reach target at work units. AO who have lack of
belief towards their knowledge and skills needed in conducting their job are
called psychological empowerment. The less conviction towards self-ability will
also determine weak encouragement in achieving goals that appear as work
motivation.
This study is aimed at identifying how the influence of psychological
empowerment towards work motivation of AO at Bank Bjb Syariah Bandung Area
Office Branches. The data collected by using questionnaire of psychological
empowerment scale (Spreitzer, 1995) and work motivation referring to goal
setting theory (Locke, 1997). This research was administered to 63 AO through
total sampling technique. The hypothesis testing was conducted through Linear
Regression technique and the assistance of Structure Equation Model-Partial
Least Square (SEM-PLS) to elaborate process of work motivation.
The study found that there is a significant influence of psychological
empowerment towards work motivation which is shown by the more AO who
possess low psychological empowerment. This finding reveals that more AO have
lack of belief towards their knowledge and skills needed in performing their job.
This lack of belief of knowledge and skills also gives influences towards weak self
encouragement to show high performances in achieving target.
In order to increase work motivation through psychological empowerment
for AO, it is very essential to do follow-up interventions. The two programs are
workshop for management party and training for AD. The interventions are
designed by the foundation on problem identifications.
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